Highly experienced having worked across multiple industries with a track record of consistently delivering high-quality results. Expert specialization in Billing, Revenue Assurance, Project Management, Business Analysis, and Process Improvement.
Banking and Finance, University of Technology Jamaica - 2021
Service Manager - Telecommunication
20 de marzo, 2023 / ActualManaged a portfolio valued over 30 million USD through coordinated service-related activities with a focus on effective and timely communication to boost customer satisfaction and retention levels to ensure business continuity. •Acted as a single point of contact for all escalated service issues concerning strategic and enterprise customers actively driving KPI for customer service.
Hobbies
Cine
Cocinar
Comer
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