My name is Sasha and I am interested to do online surveys. i am a stay at home mom currently and very ambitious.
Data Operations, Heart Trust NTA - 2016
English Language, The Vauxhall High - 2008
English Literature, The Vauxhall High - 2008
Social Studies, The Vauxhall High - 2008
Customer Care Agent - Digicel Jamaica
07 de diciembre, 2022 / 31 de diciembre, 2023 - 1 Año(s)*Help with roaming. ●Refund and charge customers for services. *Help with data issues. ●Send emails and escalations regarding issues. ●Troubleshooting problems. *Provide exceptional customer service. *Help with billing inquiry. *Inform customers on products and services. ● Help with billing inquiry. ●
Associate - Sutherland Global Services
07 de agosto, 2017 / 13 de octubre, 2021 - 4 Año(s)● Maintained up to date knowledge of products and services. ● Handled customer calls and responded to queries. ● Handled large volumes of calls on a day to day basis *Sell products *Retain and Cancel Services.
Cruise Consultant - WORLDWIDE BPO AND CALL CENTERS (Formerly FullGram International Call Centres)
08 de marzo, 2017 / 06 de agosto, 2017 - 4 Mes(es)* Provide passengers with their booking number for the Ubersoca Cruise and sold rooms. ● Provided guests and potential guests with up to date information about cruise ship rooms and promotional offerings, the name of the ship they will be boarding (Carnival Sensation). ● Processed payments and informed customers of room status and availability. ● Provided superiors with work logs, demonstrating accountability.
Customer Sales Representative - XEROX
04 de septiembre, 2016 / 18 de enero, 2017 - 4 Mes(es)Amazon Account ● Greeted customers in a friendly and helpful manner. ● Provided high quality customer service to customers. ● Handled refund and returns in a timely manner. ● Answered all questions regarding products and promotions. ● Help customers find products and shop online. ● Aimed to keep customers satisfied and returning to Amazon.
Hobbies